Contact Us : Customer Services

In the unlikely event that any of our footwear is faulty we will always honour your statutory rights.

In addition…..don't worry about changing your mind. Simply return your purchase within 28 days in its original condition with your receipt or other proof of purchase and we will exchange or refund your money.

If you have no proof of purchase we will exchange up to the current value.

If you would like to talk to someone at Shoe Zone please use our free call facility.

Free Call

Alternatively call 0116 2223000 or email info@shoezone.net

We love to have feedback so please let us know what you think about our service.
If you're unhappy, we'll do everything we can to sort things out. If you're happy we'll pass on the good news.
Either way we really appreciate your feedback so we can keep on improving our service.